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A cloud service provider _______ include a service management environment to maintain the required service level for an organization
publish date: 2022/07/25 13:51:00 GMT+10
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must
should
may
recommended to
Correct Answer
must
Explanation
Service management has to monitor and optimize the service or sets of services. Service management has to consider key issues, such as performance of the overall system, including security and performance.
Reference
Cloud Computing for Dummies, Wiley, 2010