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Use Cases for an ATM

publish date: 2026/06/06 23:08:30.821294 UTC

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Consider developing use cases for an ATM system. Which of the following would be appropriate use cases (interactions) in an ATM use case diagram? Select all that apply.

Replenish Cash (performed by bank staff)

Withdraw Cash

Design the ATM circuit board

Change PIN

Check Account Balance

Print Mini-Statement

Correct Answer

(1) Withdraw Cash

(2) Check Account Balance

(3) Change PIN

(4) Print Mini-Statement

(5) Replenish Cash (performed by bank staff)

Explanation

Use cases identify interactions between the system and its actors (customers and bank staff). Withdraw Cash, Check Balance, Change PIN, Print Statement are customer interactions. Replenish Cash is a valid use case with the bank administrator/technician as actor. Designing the circuit board is not a system interaction — it is a hardware engineering task outside the scope of the ATM system.

Reference

Software Engineering, Ian Sommerville, 9th edition

Quizzes you can take where this question appears

Applied Requirements Engineering - Exercises