volume_mute

A BA is conducting 'Document Analysis' on a company’s annual report and process manuals. What is a significant limitation of relying solely on this technique for elicitation?

publish date2026/03/06 00:10:9.578031 UTC

volume_mute

Correct Answer

The documents may be outdated and not reflect the current 'actual' process

Explanation

Document analysis only reveals the 'as-stated' process, which often differs from the 'as-is' reality performed by staff.

Reference

go-math-science.com


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