A 12% cancellation rate after installation represents a massive loss in labor and hardware costs. What is the most effective 'Incentive' requirement the BA could propose to mitigate this?

Provide customers with a 'Real-Time Progress Dashboard' and a $100 credit for every 10 days the PTO is delayed beyond 60 days.

Explanation

This is a 'Value Realization' strategy. Since the 12% cancellation is driven by 'Frustration' (a Stakeholder perception), providing transparency (Dashboard) and shared risk (Credit) aligns the customer's patience with the company's efforts. This is supported by the 'Solution Evaluation' domain task of 'Recommend Actions to Increase Solution Value,' which identifies ways to optimize the value received by stakeholders.