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User Testing Purpose
publish date: 2026/06/16 21:34:57.898137 UTC
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Why is user testing essential even when comprehensive system and release testing have been carried out?
Correct Answer
Influences from the user's working environment can have major effects on reliability, performance, usability, and robustness
Explanation
User testing is essential because the user's working environment can have a major effect on system reliability, performance, usability, and robustness. It is practically impossible for a developer to replicate the system's real working environment - real environments include unpredictable factors like patient emergencies in hospitals or conversations that affect system use.
Reference
Software Engineering, Ian Sommerville, 10th edition