Legacy System Assessment - Business Value and the Four Clusters

Plotting business value against system quality to form four decision clusters, and the four issues used to judge business value

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Views #: 190
Questions #: 8
Pass Score: 80.0%
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Two Perspectives for Legacy System Assessment

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When assessing a legacy system to decide its future, two perspectives must be combined. What are they?

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Four Clusters in Legacy System Assessment

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To complete the line match
  1. Click on an item in the first group
  2. Click on an item in the second group
  3. To delete a match, double click on a line

Cluster

Low quality, low business value
Low quality, high business value
High quality, high business value
High quality, low business value

Recommended action

Reengineer or possibly replace these systems since they are important but costly to maintain
Continue normal maintenance unless expensive changes are needed, in which case scrap
Scrap these systems since they are expensive to keep with low return
Continue normal maintenance since high quality avoids the need for transformation

When plotting business value against system quality for a portfolio of legacy systems, four clusters emerge. Match each cluster to the recommended action.

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Definition of Business Value

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How is the business value of a legacy system defined?

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Four Basic Issues for Business Value Assessment

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Which of the following are among the four basic issues discussed when assessing the business value of a system? Select all that apply.

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Infrequent but Essential System Use

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A university uses a student registration system only once a year, at the start of the academic year. Why would it be a mistake to assume this system automatically has low business value just because it is used infrequently?

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System Outputs and Business Value

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A company has a system that tracks customer orders and automatically generates reorder reminders, resulting in many repeat orders and high customer satisfaction. According to the business value framework, what does this indicate about the system?

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Low Business Value Due to Inflexible Processes

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How can a system have low business value specifically because of the business processes built around it?

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System Dependability as a Business Issue

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True or False: System dependability is purely a technical concern and has no direct relationship to a system's business value.

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